Effective Date: 08/09/2022

Welcome to The Big Print Company. By using our website www.thebigprintcompany.com and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.

1. General Use of Our Website

• You agree to use our website lawfully and for its intended purpose: browsing, requesting quotes, and purchasing products.
• Unauthorized use (e.g., hacking, data scraping, or fraudulent orders) is prohibited and may result in legal action.

2. Orders & Payments

• Custom Orders: All products are custom-made based on the artwork and specifications you provide or approve.
• Payment: A 50% deposit may be required before production. Full payment is due prior to shipment or pickup.
• Pricing: Prices are listed in U.S. dollars and may change without notice. Confirmed orders will not be affected by price changes.
• Sales Tax: Applicable taxes will be added as required by law.

3. Proofs & Artwork Approval

• We provide digital proofs for your review. Your approval confirms that all spelling, colors, sizing, and design details are correct.
• Once approved, production begins and no changes or cancellations are possible.

4. Production & Processing Time

• Standard processing time is typically 3–5 business days after proof approval and payment.
• Larger or more complex projects may require additional time.
• Rush orders are available on request and may include additional fees.

5. Shipping & Delivery

• Orders ship via USPS, UPS, or FedEx, depending on the product and destination.
• We are not responsible for shipping delays or damage caused by carriers.
• Please inspect your order upon arrival and report any shipping-related issues within 5 business days.

6. Returns & No Refund Policy

• Because all items are custom-made, all sales are final and non-refundable.
• If your order arrives defective or damaged, notify us within 5 business days for review and resolution.

7. Intellectual Property

• All designs, graphics, and content on this website are the property of The Big Print Company or used with permission.
• You may not copy, reproduce, or distribute any content without written consent.

8. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
• Our total liability will not exceed the purchase price of the order in question.

9. Privacy

• Your use of our website is also governed by our [Privacy Policy], which explains how we collect and use personal information.

10. Changes to These Terms

• We may update these Terms & Conditions at any time. Updates will take effect immediately when posted on this page.

11. Contact Us

For questions about these Terms & Conditions, contact:

The Big Print Company
Email: [email protected]
Phone: (662) 409-2077